This Privacy Policy explains how crown88 collects, uses, stores, and protects your personal information when you use the crown88 platform. We are committed to compliance with the Republic Act No. 10173 (Data Privacy Act of 2012) and all applicable Philippine data protection regulations.
Last Updated: June 2026crown88 ("crown88," "we," "us," or "our") operates the online gaming platform accessible at crown88.onl (the "Platform"). We take the privacy and security of your personal data seriously and are committed to being transparent about how we handle it.
This Privacy Policy ("Policy") applies to all personal information collected from individuals who visit, register on, or use the crown88 Platform, including Players, prospective registrants, and visitors. It should be read alongside our Terms and Conditions, which govern your use of the Platform generally.
By accessing the Platform or registering a crown88 account, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.
For the purposes of the Philippines Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, crown88 acts as the Personal Information Controller (PIC) for personal data processed through the Platform. All enquiries relating to data privacy may be directed to our Data Protection Officer (DPO) via the contact details set out in Section 15 of this Policy.
The Platform operates under PAGCOR regulatory authorization. As a PAGCOR-licensed operator, crown88 is also subject to PAGCOR's own data handling and reporting requirements, which may from time to time require the disclosure of Player information to PAGCOR or other Philippine government authorities as provided by law.
crown88 collects personal data in the categories set out below. Collection is limited to what is necessary for the purposes described in this Policy.
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID number | Yes — KYC |
| Contact Data | Mobile number, email address, city/province of residence | Yes — Registration |
| Account Credentials | Username, hashed password, security settings | Yes — Login |
| Financial Data | GCash number, Maya account, bank account details, transaction records | Yes — Payments |
| Gaming Data | Bet history, game sessions, win/loss records, bonus usage | Yes — Platform operation |
| Technical Data | IP address, device type, browser, OS, session duration, cookies | Automatic |
| Communications Data | Support chat transcripts, emails, survey responses | Where applicable |
crown88 does not collect sensitive personal information (as defined under RA 10173, including health data, political opinions, or biometric data) unless specifically required by law or with your explicit consent.
crown88 collects personal data through the following means:
crown88 uses your personal data for the following purposes:
Under RA 10173 and applicable data privacy regulations, crown88 processes your personal data on the following lawful bases:
crown88 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, regulatory, accounting, or reporting requirements. The following indicative retention periods apply:
Following the expiry of applicable retention periods, personal data is securely deleted or anonymized in accordance with crown88's data disposal procedures.
crown88 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected individuals, crown88 will notify the National Privacy Commission (NPC) and affected Players in accordance with the timelines prescribed under RA 10173 and its Implementing Rules and Regulations.
crown88 uses cookies and similar technologies on the Platform to deliver, secure, and improve our services. The categories of cookies used are as follows:
You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may impair core Platform functionality including the crown88 login process.
Under the Philippines Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by crown88:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. We will respond within fifteen (15) business days of receipt of a verified request.
The crown88 Platform is strictly restricted to individuals aged twenty-one (21) years and above, as required by PAGCOR. We do not knowingly collect personal data from persons under 21 years of age. If crown88 discovers that personal data has been collected from a minor, we will immediately suspend the relevant account and permanently delete all associated data. If you believe we have inadvertently collected data from a minor, please notify our DPO immediately via the contact details in Section 15.
The crown88 Platform primarily stores and processes personal data within the Philippines on locally hosted infrastructure. Where data is transferred to third-party service providers located outside the Philippines — including certain cloud infrastructure, game software, or analytics providers — crown88 ensures that adequate data protection safeguards are in place. These safeguards include contractual data processing agreements imposing standards equivalent to those required under RA 10173, and, where applicable, verification that the receiving jurisdiction provides an adequate level of data protection. Crown88 does not transfer personal data to jurisdictions that do not provide adequate protection without implementing appropriate safeguards and, where required, notifying the National Privacy Commission.
crown88 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or Platform features. Material changes will be communicated to registered Players via email to the address on file and via a notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this Policy will be revised accordingly. Your continued use of the Platform after any such changes constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically to stay informed about how crown88 protects your personal data.
For any data privacy queries, requests to exercise your data rights, or concerns about how crown88 handles your personal information, please contact our Data Protection Officer:
If you are not satisfied with crown88's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.
The data protection principles that guide everything we do with your information.
We collect only what we need and nothing more. Every data field in our forms exists because it serves a specific, lawful purpose — account management, payment processing, or regulatory compliance. We do not collect data speculatively.
256-bit SSL, hashed passwords, 2FA, new-device OTP, and regular penetration testing. Security is built into the crown88 platform architecture from the ground up — not added as an afterthought. Your data and your funds are protected by the same standard.
crown88 does not sell, rent, or trade your personal data to any third party for commercial purposes. Data shared with payment providers and KYC partners is strictly limited to what is necessary for those specific services, governed by confidentiality agreements.
What RA 10173 and crown88's own commitments guarantee for every Player.
Request a copy of all personal data crown88 holds about you at any time. We'll provide a structured summary within 15 business days of receiving your verified request, at no charge.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. Update basic details directly in your account settings, or contact support for KYC-related corrections.
Request deletion of your personal data when it is no longer necessary for the purposes it was collected, subject to our regulatory retention obligations under PAGCOR and Philippine AML law.
Object to processing of your data for direct marketing at any time — all crown88 marketing communications include an unsubscribe option. For other objections, contact our DPO directly.
Receive a copy of your personal data in a structured, machine-readable format where technically feasible. This includes account data and transaction history exportable on request.
If you believe crown88 has not handled your data lawfully, you may file a complaint with the National Privacy Commission of the Philippines (NPC). We'll always endeavour to resolve concerns directly first.
Your data is protected by 256-bit SSL encryption and the Philippines Data Privacy Act. PAGCOR regulated, transparent policies, instant GCash payouts. Sign in and enjoy a safe, fair gaming experience.
21+ only. PAGCOR regulated. Please play responsibly.